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Project testing the Single Digital Gateway Once-Only Technical System

Funded by the Nordic Council of Ministers and ended June 2023, this former CBDS project assembled legal and technical experts from Denmark, Estonia, Finland, Latvia, Lithuania, Norway, and Sweden.

Project testing the Single Digital Gateway Once-Only Technical System

To help both citizens and businesses in cross-border situations, the Single Digital Gateway Regulation (SDGR) calls for full digitalisation of 21 procedures and the establishment of a user-friendly digital gateway that guides users to the services they need. The regulation also calls for establishing Once Only Technical System (OOTS) that will help users submit evidences required in the listed procedures.

To ensure the SDGR’s suitability and functionality with the Nordic and Baltic countries, and to ease the process of implementing its designed architecture at the national level, the Single Digital Gateway (SDG) Once-Only Principle (OOP) Proof of Concept (PoC) Pilots project was established.

Funded by the Nordic Council of Ministers and ended June 2023, this former CBDS project assembled legal and technical experts from Denmark, Estonia, Finland, Latvia, Lithuania, Norway, and Sweden.

Between 2021 - 2023, the project successfully assessed and tested the proposed OOP architecture in the SDGR to which they have proposed recommendation and good practices for exchange of information between the Nordic and Baltic member countries.

The project was managed by the Development and Administrative Services Centre (KEHA Centre) in Finland, and while having finished their term, the group of experts continue to meet regularly.

Within the scope ff the project, six different PoCs were selected for piloting and testing. These are:

  1. eDelivery Access Point (for the cross-border exchange of evidence)
  2. Identity Matching (what attributes create a solid identity)
  3. Common Services (APIs to test using the common services in the process)
  4. Evidence Request Service (one that can be customised for all the participating countries)
  5. Simulation/test service for Data Service (to ensure data can be exchanged from data services)
  6. Preview Service (simple user interface for evidence preview: one interface customised for each country)

More info / Legal background

Regulation (EU) 2018/1724 establishes a Single Digital Gateway in Europe for online administrative processes. This regulation creates the requirement for all EU Member States to enable the automated exchange of evidence in 21 specific cases.

The goal of the regulation is to help EU citizens and businesses in cross-border situations, and to improve the functioning of the EU internal market. In practise, this will be achieved by providing citizens and businesses an easy access to the information, the procedures and the assistance and problem-solving services they need to use their rights in the EU internal market. The regulation establishes an easy-to-use interactive digital gateway that guides the users to the services they need.

2023 CBDS Seminar

At the 2023 CBDS seminar, Mervi Kylmänen-Paakki presented the core findings and possible ways forward for the project.

SDGR CBDS Seminar 2023
Illustration from the 2023 CBDS Seminar
Mathilde Riou

Contact information for the project

Project manager: Mervi Kylmänen-Paakki, Development and Administrative Services Centre (KEHA Centre)

E-mail: mervi.kylmanen-paakki@ely-keskus.fi